As employees celebrate their superiors on National Boss’s Day today, here at Phelps we celebrate everyone in our office! One of the most unique and exciting aspects of our agency is our non-traditional organizational structure, which makes all of us our own boss.
The name of the game is responsibility. Everyone here at Phelps is held accountable for the work they produce. Our titles are functional, not hierarchical; the words “supervisor,” “executive” and “senior” don’t exist in our vocabulary. Instead, our titles describe the functions we fulfill.
From the most experienced Phelpsters — our coaches — to those of us who are newer to the world of integrated marketing communications — trainees — everyone is given the same opportunities to deliver great work and show what they can bring to the team. That is what makes Phelps so special.
As a trainee, I have acted as the lead on projects, worked directly with clients and taken on the role of project facilitator on multiple deliverables. Working with our Dunn-Edwards client, I have worked closely with their marketing communications manager on creative direction for their Pinterest page, taking the lead on copy creation and publishing boards. Working on SoCalGas, I regularly interface with the clients and served as project manager on a regional direct mail piece. I cannot imagine getting that same amount of responsibility at an agency with a traditional corporate structure or, as we like to call them, tombs.
We are all given the freedom to set our own hours, dress code and manage our own workload. It’s all about responsibility: Are you smart enough to know how to dress, inform others if you won’t be in the office and acknowledge accountability for your work? Then we may have an opening for you.
But with more than 90 bosses in the office, there is still a need for accountability, and we find that in our full-feedback environment. We work in a setting that fosters communication, and every aspect of our work is meant to be shared with others to balance the otherwise self-directed client-based teams we work on. Our environment allows associates of all experience levels to give and receive feedback in a system that truly allows everyone to be their own boss.
We are measured by the great work we produce, not our ability to abide by assembly-line standards. And, with that said, all 96 bosses here at Phelps wish you a happy National Boss’s Day, as we celebrate all of the great people at our agency!
Sophia Orozco - Account Management Trainee